how-to-write-sops

How to Write SOPs that Avoid Human Error

Total Seats: 500

Date and Time:

March 12, 2024 10:00 AM PDT - 11:30 AM PDT

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Description

COURSE DESCRIPTION:

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented.

Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to understand human behavior and the psychology of error as well as understand exactly where the instructions’ weaknesses are so that procedures can be human-engineered, improved, and fixed.

Procedures account for more than 40% of human error events in manufacturing. The majority of regulatory citations are also related to procedures. Procedures are essential for both execution and audits. These should be written for users without missing relevant information for regulators. Usually, procedures have weaknesses that harm productivity, quality, and regulatory standing. We will discuss everything from content development to formats designed for human error reduction due to procedures.

WHY SHOULD YOU ATTEND:

This training program will address the common human errors and deviations related to the use of procedures. It will also offer best practices for writing SOPs to reduce the likelihood of human errors.

AREAS COVERED:

  • SOP writing outline
  • Content development
  • The rationale for procedure use
  • Regulatory compliance background
  • Universal purpose of procedures
  • The Human Perspective
  • Human Error as a root cause
  • The thinking and reading process
  • Common mistakes and causes
  • How to create and maintain a procedure
  • Goals of a procedure
  • Good Procedure Writing practices (Terminology, Formats, layouts, mixed cases, steps content, familiar words, references, branching, conditional steps, the use of “Precautions”, “Warnings” and “Cautions,”
  • Procedure styles
  • Use of electronic information networks for procedure access.

WHO WILL BENEFIT:

GMP-regulated manufacturing facilities including Pharma medical devices, biologics, food and nutrition, and any other organization that has employees executing activities in which they can make mistakes. Titles that will benefit include:

  • QA/QC directors and managers
  • Process improvement/excellence professionals
  • Training leaders and managers
  • Plant engineering
  • Compliance officers
  • Regulatory professionals
  • Executive management
  • Manufacturing operations directors
  • Human factors professionals

ABOUT THE INSTRUCTOR:

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

REFUND POLICY:

Attendees may cancel up to two working days prior to the course start date and the refund will be processed within two working days.

We will process/provide A refund if the webinar is canceled. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinars may be canceled due to a lack of enrolment or unavoidable factors. Attendees will be notified 24 hours in advance if a cancellation occurs. Substitutions can happen anytime.

If you have any concerns about the content of the webinar and are not satisfied please contact us at care@thecomplyguide.com

Register Now:

Ticket type: Ticket Qty: Per Ticket Price:
One dial-in, one attendee
$245.00
One dial-in, one attendee + Recording
$395.00
Group - up to 5 attendees
$495.00
Group - up to 10 attendees
$695.00
Recording
$295.00
Quantity: Total