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How to Control Human Error in the Manufacturing Floor

Total Seats: 500

Date and Time:

April 3, 2024 10:00 AM PDT - 11:30 AM PDT

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Description

COURSE OVERVIEW:

Human error is the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented.

Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences.

To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and/or fixed.

This course offers practical approaches and models to address human performance issues in GMP-related environments by using a particular methodology to correct, prevent, and avoid the reoccurrence of these matters.

WHY SHOULD YOU ATTEND:

This training will discuss the latest trends in human error issues in the industry. We will provide hands-on and practical tools that can be implemented and used after this event. The session will discuss human error categories, near root causes, and root causes for these events.

LEARNING OBJECTIVES:

  • Recent trends in human error in FDA-regulated industries
  • Understand human error: factors and causes
  • Understand the importance from both regulatory and business perspectives
  • Define the process to manage Human Error deviations
  • Identify Root Causes associated with human error deviations
  • Learn how to measure human error rates at your site
  • Identify what I can do to support human reliability

AREAS COVERED:

  • Background on Human Error Phenomena
  • Importance of Human Error Prevention/reduction
  • Training and human error
  • Facts about human error
  • Human Error as the Root Cause
  • What is Human Error
  • How is Human Error controlled?
  • Common mistakes: Memory failures, Overconfidence, Visual Detection, Vigilance Effectiveness
  • Types of error
  • Human error rates and measurement
  • Trending and tracking
  • Prediction
  • CAPA Effectiveness

WHO WILL BENEFIT:

GMP-regulated manufacturing facilities including Pharma medical devices, biologics, food and nutrition, and any other organization that has employees executing activities in which they can make mistakes. Titles that will benefit include:

  • Training Managers and Coordinators
  • Operations
  • Manufacturing
  • Plant Engineering
  • QA/QC Staff
  • Process Excellence/Improvement Professionals
  • Industrial/Process Engineers
  • Compliance Officers
  • Regulatory/Legislative Affairs Professionals
  • General/Corporate Counsel

ABOUT THE INSTRUCTOR:

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience who specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida-based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness that has been implemented and proven amongst different industries globally. This scientific method has been applied in critical quality situations and workplace accidents.

She is the author of the book Human Error: Root Cause Determination Model, published in 2008. She is also a speaker at significant events like Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, and of course, the Pharmaceutical Industry Association.

REFUND POLICY:

Attendees may cancel up to two working days before the course start date and the refund will be processed within two working days.

We will process/provide A refund if the webinar is canceled. Refunds will not be given to participants who do not show up for the webinar. On-demand recordings can be requested in exchange. Webinars may be canceled due to a lack of enrolment or unavoidable factors. Attendees will be notified 24 hours in advance if a cancellation occurs. Substitutions can happen anytime.

If the content covered in the webinar is unsatisfactory then a 100% refund will be issued: no questions will be asked.

If you have any concerns about the content of the webinar, please contact us at care@thecomplyguide.com

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